Terms of Service

By accessing this site or purchasing from NEOPINE you agree to the following terms.

Age requirement

Products on this site are intended for adults of legal smoking age in their place of residence. By ordering, you confirm that you meet this requirement. We may cancel orders where this cannot be reasonably established.

Products

Product specifications shown on this site reflect the manufacturer's spec sheet. Hand-finished pieces vary slightly from photographs; such variation is a characteristic of the finishing process, not a defect.

Orders and pricing

All prices are listed in USD unless stated otherwise. We reserve the right to refuse or cancel any order, including where a product was listed with incorrect information. Local import rules, duties and taxes are the responsibility of the buyer — please verify the regulations that apply in your region before ordering.

Intellectual property

All content on this site — text, images, product designs and branding — belongs to NEOPINE and may not be reproduced without permission.

Liability

Use products only as intended and in accordance with the supplied instructions. To the fullest extent permitted by law, NEOPINE is not liable for damage arising from misuse or modification of its products.

Contact

Questions about these terms can be sent through the contact page.